Getting started
Your first steps with Vera
Get into your workspace and ask your first grounded question.
On this page
Before you start
You’ll need access to your organisation’s Vera workspace. Use the account your organisation has invited or approved. If you cannot sign in, ask your administrator to check your access.
Your administrator decides which knowledge is available. An empty workspace or newly connected source may not yet contain searchable information.
Ask your first question
Start with a question you can verify against a known company document.
- Sign in to Vera and open the chat workspace.
- Start a new conversation and write your question in your own words.
- Include the relevant system, procedure or team for context.
- Read the answer, then open the attached sources before acting on it.
Keep the conversation focused
Ask a follow-up when you need a particular step, exception or explanation. Start a new conversation when you move to an unrelated subject.
If the answer is unsupported, do not treat it as a decision. Check that the necessary source is available and ask your administrator or document owner for help.